Introduction
Thank you for choosing Yeeppi, a comprehensive employee management solution designed specifically for care homes and residential homes. Our application, available on both web and mobile platforms, offers functionalities such as shift scheduling, payroll integration, and various reporting tools to streamline your management processes.
Acceptance of Terms
These Terms of Service ('Terms') govern your access to and use of Yeeppi's services, including any content, functionality, and services offered on or through [Website/App URL]. By accessing or using Yeeppi, you agree to be bound by these Terms and our Privacy Policy. If you are using the services on behalf of an organization, you are agreeing to these Terms for that organization and promising that you have the authority to bind that organization to these terms.
Changes to Terms
We reserve the right to modify these Terms at any time. All changes are effective immediately when we post them and apply to all access to and use of the services thereafter. Your continued use of the services following the posting of revised Terms means that you accept and agree to the changes.
Eligibility
The use of Yeeppi is intended for organizations and professionals in the care home and residential home sector. By agreeing to these Terms, you represent and warrant that you meet this eligibility requirement.
Contact Information
For any questions about these Terms of Service, please contact us at [Your Contact Information].
Services Provided
Eligibility Comprehensive Employee Management Solutions
Yeeppi offers a range of services designed to streamline and enhance the management of employees in care homes and residential homes. Our platform provides a user-friendly, efficient, and secure way to handle various aspects of employee administration and scheduling. The key services include:
Shift Scheduling and Management
- Create and manage shift schedules for employees.
- Facilitate shift exchanges and approvals.
- Provide real-time updates on staffing and shift changes.
Payroll Integration
- Seamlessly integrate with payroll systems to ensure accurate and timely employee remuneration.
- Automate the calculation of wages based on recorded shifts and hours worked.
Employee Profile Management
- Maintain comprehensive profiles for each employee, including personal details, employment information, and shift preferences.
Reporting and Analytics
- Generate detailed reports on employee performance, shift patterns, and other metrics to aid in decision-making and operational efficiency.
- Customizable reporting tools to suit the specific needs of care homes and residential homes.
Mobile Application Access
- Provide a mobile application for employees to manage their shifts, view schedules, and communicate with management.
- Ensure accessibility and convenience for staff to engage with Yeeppi on-the-go.
Client and Admin Web Portals
- Offer specialized web interfaces for clients and administrators to oversee and manage employee schedules and data.
- Provide tools for role management, location management, and comprehensive agency oversight.
Data Security and Compliance
- Uphold strict data protection and privacy standards, ensuring all user data is securely managed and compliant with GDPR and other relevant regulations.
Technical Support and Customer Service
- Offer dedicated support for any technical issues or queries related to Yeeppi's services.
- Commitment to providing timely and helpful assistance to ensure smooth operation.
User Accounts and Responsibilities
Account Creation and Management
- Registration: To use Yeeppi, users must register and create an account. This process requires providing accurate and complete information, including name, contact details, and any other information deemed necessary for the service.
- Account Security: Users are responsible for maintaining the confidentiality of their account login credentials. Yeeppi is not liable for any loss or damage arising from the user's failure to protect their account information.
- Accurate Information: Users must ensure that all information provided during registration and throughout the use of Yeeppi is true, accurate, current, and complete. It is the user's responsibility to update this information as necessary.
- Eligibility: Users affirm that they are of legal age and capacity to enter into the Terms of Service or have obtained parental or guardian consent to do so.
User Accounts and Responsibilities
- Lawful Use: Users agree to use Yeeppi only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the service.
- Compliance with Policies: Users must comply with all applicable policies and guidelines associated with Yeeppi, including our Privacy Policy and any operational guidelines we provide.
- Prohibited Activities: Users are prohibited from engaging in activities that:
- Are illegal, fraudulent, or deceptive.
- Intend to harm or exploit minors in any way.
- Involve sending or storing unlawful material, including material that is threatening, defamatory, obscene, or that violates intellectual property rights.
- Reporting Misuse: Users should report any unauthorized or improper use of their account or any other breach of security to Yeeppi immediately.
- Account Termination: Yeeppi reserves the right to suspend or terminate a user's account if there are reasonable grounds to believe that the user has breached any of the provisions of these Terms.
By creating an account and using Yeeppi, users acknowledge and agree to these responsibilities and undertake to adhere to them. Failure to comply with these responsibilities may result in the suspension or termination of the user account and access to Yeeppi's services.
Acceptable Use Policy
Guidelines for Proper Use of Yeeppi
The following Acceptable Use Policy is designed to ensure that Yeeppi is used in a lawful and appropriate manner. By accessing and using Yeeppi, users agree to abide by these guidelines:
- Compliance with Laws and Regulations:
- Users must use Yeeppi in full compliance with all applicable local, national, and international laws and regulations.
- Any use of Yeeppi for illegal purposes or in support of illegal activities is strictly prohibited.
- Respectful Communication:
- Users must not use Yeeppi to transmit, disseminate, or upload any material that is defamatory, harassing, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable.
- Respect for the privacy and rights of other users is paramount.
- Intellectual Property Rights:
- Users must not infringe upon the intellectual property rights of others, including trademarks, copyrights, and patents.
- Any unauthorized use of materials or content protected by intellectual property laws is strictly prohibited.
- Prohibited Activities:
- Users must not engage in activities that harm or disrupt the operation of Yeeppi or its infrastructure, such as spreading viruses, malware, or other harmful code.
- Attempting unauthorized access to the Yeeppi system, other user accounts, or networks connected to Yeeppi through hacking, password mining, or any other means is forbidden.
- Data Integrity and Security:
- Users must not attempt to undermine the security or integrity of Yeeppi's computing systems or networks.
- Users must not attempt to gain unauthorized access to any part of the system or to any other individual's account.
- Reporting Violations:
- Users should report any observed violations of this Acceptable Use Policy to Yeeppi.
Yeeppi reserves the right to take necessary action, including legal action, in response to breaches of this Acceptable Use Policy. Such actions may include, but are not limited to, temporary or permanent removal of content, cancellation of services, and reporting of offenders to relevant legal authorities. This policy is in place to ensure that Yeeppi remains a secure and efficient platform for all our users. Your cooperation in adhering to these guidelines is essential.
Intellectual Property Rights
Ownership and Use of Intellectual Property
Yeeppi and its associated content, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are the property of Yeeppi, its licensors, or other providers of such material and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
- Grant of License: Yeeppi grants users a limited, non-exclusive, non-transferable, revocable license to access and use the application and services strictly in accordance with these Terms of Service.
- Restrictions on Use: This license does not include any right for users to:
- Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our application, except as it is automatically and incidentally cached by their web browser for display purposes.
- Use any manual or automated system, including but not limited to robots, spiders, offline readers, or similar devices to access or 'scrape' the application in a manner that sends more request messages to the Yeeppi servers than a human can reasonably produce in the same period.
- Reverse engineer any part of the application or do anything that might discover source code, or bypass or circumvent measures employed to prevent or limit access to any area, content, or code of the application (except as otherwise expressly permitted by law).
Intellectual Property Claims
Yeeppi respects the intellectual property rights of others and asks its users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide us with the necessary information.
Trademark Information
All trademarks, logos, and service marks displayed on Yeeppi are the property of Yeeppi or their respective owners. You must not use these marks without the prior written permission of Yeeppi or the respective owners.
Modification and Enforcement
Yeeppi reserves the right to enforce its intellectual property rights to the fullest extent of the law. Any use of the application not expressly permitted by these Terms of Service is a breach of these Terms and may violate copyright, trademark, and other laws.
Third-Party Services
Interaction with Third-Party Services
Yeeppi integrates with various third-party services and platforms to enhance its functionality and provide a comprehensive user experience. These services may include payroll systems, CRM platforms, cloud storage services, and other relevant business tools.
- Integration and Access: While Yeeppi integrates with third-party services, we do not control these platforms and are not responsible for their operations or content. Access to and use of these services are subject to the terms, conditions, and policies of the respective providers.
- Data Sharing: In the course of using Yeeppi, certain user data may be shared with third-party service providers, strictly for the purposes of facilitating the services provided by Yeeppi. This data sharing will be in compliance with our Privacy Policy and applicable data protection laws.
- No Endorsement: The integration or facilitation of third-party services through Yeeppi does not imply an endorsement or recommendation of these services. Users should exercise judgment and caution while interacting with these services.
- User Responsibility: Users are responsible for any charges or fees associated with the use of third-party services, as well as adherence to any licensing agreements or terms of use associated with these services.
- Third-Party Content: Yeeppi may display content provided by third parties, including but not limited to advertisements or links to third-party websites. We are not responsible for the accuracy, completeness, or reliability of any third-party content.
- Discontinuation of Integration: Yeeppi reserves the right to modify, replace, or discontinue the integration of any third-party service at any time without prior notice.
Liability Limitation
Yeeppi assumes no responsibility or liability for any issues, damages, or losses arising from the use of third-party services or content. Users agree to indemnify and hold harmless Yeeppi against any claims, damages, losses, or other liabilities arising from their use of any third-party services.
Privacy and Data Protection
Commitment to Protecting Your Data
Yeeppi is deeply committed to protecting the privacy and security of our users data, particularly as we provide services to care homes and residential homes. Our practices are designed to safeguard personal and sensitive information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Privacy Policy
- Integration with Privacy Policy: Our Privacy Policy, which is an integral part of these Terms of Service, provides detailed information about how we collect, use, and protect your personal data. By agreeing to these Terms of Service, you also agree to the terms of the Privacy Policy.
- Consent to Data Processing: By using Yeeppi, you consent to the collection, use, and sharing of your data as outlined in our Privacy Policy. This includes personal data required for the effective management of employee schedules, payroll integration, and other functionalities of our service.
Data Protection
- Security Measures: We implement robust security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our platform.
- User Responsibility: Users are responsible for maintaining the confidentiality of their account information, including passwords, and for restricting access to their computer or device. You agree to accept responsibility for all activities that occur under your account or password.
- Data Rights: In accordance with GDPR, users have rights concerning their personal data, including the right to access, correct, and request the deletion of their data. Our Privacy Policy provides more information on how these rights can be exercised.
Changes to Privacy Practices
Yeeppi reserves the right to update or modify our Privacy Policy at any time. Changes to our privacy practices will be communicated to users through our website or application, and continued use of our services following any changes indicates your acknowledgment and acceptance of these changes.
Limitation of Liability
Understanding Our Liability Limits
While Yeeppi is dedicated to providing a high-quality employee management service, there are legal limits to our liability in connection with your use of our platform:
- Extent of Liability: To the maximum extent permitted by law, Yeeppi, its affiliates, officers, employees, agents, suppliers, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
- Your access to, use of, or inability to access or use the services.
- Any conduct or content of any third party on the services, including without limitation, any defamatory, offensive, or illegal conduct of other users or third parties.
- Any content obtained from the services.
- Unauthorized access, use, or alteration of your transmissions or content.
- Liability Cap: In no event shall Yeeppi's aggregate liability for all claims relating to the services exceed the greater of [specific monetary amount] or the amount you paid Yeeppi, if any, in the last [specified time period] for the services.
- Jurisdictional Limitations: Some jurisdictions do not allow the exclusion or limitation of certain damages, so some or all of the exclusions and limitations in this section may not apply to you.
- Essential Basis: The limitations of liability set forth above are fundamental elements of the basis of the agreement between Yeeppi and you.
- Service Level: Yeeppi does not guarantee that the service will be uninterrupted, timely, secure, or error-free, or that data loss will not occur.
This limitation of liability section applies to the fullest extent permitted by law and survives any termination or expiration of this agreement or your use of Yeeppi or the services provided therein.
Warranties and Disclaimers
Understanding Our Service Warranties
Yeeppi aims to provide a high-quality, reliable service to care homes and residential homes. However, there are certain legal boundaries to the warranties we can provide:
- Service 'As Is': Yeeppi and its content are provided on an 'as is' and 'as available' basis without any warranties of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
- No Guarantee of Accuracy: Although we make efforts to ensure the information presented in our service is accurate and reliable, we do not warrant the accuracy, completeness, or usefulness of this information at all times.
- No Guarantee of Uninterrupted Service: We do not warrant that the service will be uninterrupted, secure, or free from errors, viruses, or other harmful components.
- No Guarantee of Outcomes: We do not guarantee that the use of our service will meet your specific requirements or expectations, or achieve any intended outcomes.
- Third-Party Content and Services: Yeeppi is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. We provide these links as a convenience, and the inclusion of any link does not imply endorsement by Yeeppi of the site.
- Jurisdictional Limitations: Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above disclaimers may not apply to you to the extent that they are prohibited or superseded by state or national provisions.
- User Responsibility: It is your responsibility to evaluate the accuracy, completeness, and usefulness of all opinions, advice, services, and other information provided through the service.
Yeeppi disclaims all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the service, or by anyone who may be informed of any of its contents.
Termination and Suspension
User Account Termination and Service Suspension Policy
Yeeppi reserves the right to suspend or terminate a user's access to our services under certain circumstances. This action is generally taken to protect Yeeppi, our users, or other third parties, or to comply with legal obligations. Below are the conditions under which such actions may be taken:
- Breach of Terms: If a user violates any provision of these Terms of Service, or any other policies or guidelines associated with Yeeppi, their account may be suspended or terminated. This includes non-compliance with our Acceptable Use Policy or infringement of intellectual property rights.
- Illegal Activities: Engaging in illegal activities or using the service for unlawful purposes will result in immediate suspension or termination of the user account.
- Security Risks: If a user's actions pose a security risk to Yeeppi, our users, or third parties, or if there is suspicion of fraudulent or abusive behavior, we may suspend or terminate the user's access.
- Non-Payment: In the case of paid services, failure to pay any fees due may result in suspension or termination of the service.
- Inactivity: Yeeppi reserves the right to terminate accounts that are inactive for an extended period of time.
- Effects of Termination:
- Upon termination, the user will lose access to all services, information, and data associated with their account.
- Yeeppi is not responsible for any loss or harm resulting from suspension or termination of a user's account.
- User-Initiated Termination:
- Users may terminate their account with Yeeppi at any time by following the account closure procedures specified within the service or by contacting customer support.
- Post-Termination Obligations:
- Upon termination, users must cease all use of Yeeppi services and delete all copies of any associated materials.
Yeeppi values a respectful and law-abiding user community. We reserve the right to exercise our termination and suspension rights at our sole discretion and in accordance with these Terms of Service.
Changes to the Terms
Adapting to change
Yeeppi acknowledges that over time, it may be necessary to modify, amend, or update these Terms of Service. Such changes may reflect updates in our services, legal and regulatory changes, or shifts in our business practices.
Notification of Changes:
- Method of Notification:
- Whenever we make changes to these Terms of Service, we will notify users through an announcement on our website, application, or via email. The method of notification will be chosen based on the significance of the changes made.
- Effective Date:
- Changes to the Terms of Service will become effective immediately upon their posting on our website or application, or as otherwise stated in the notification. The date of the most current revision will be indicated at the top of the Terms of Service document.
- User Responsibility:
- It is the responsibility of the users to review the updated Terms of Service. Continued use of the Yeeppi platform after changes have been made will constitute acceptance of those changes.
- Feedback and Questions:
- We welcome feedback or inquiries regarding any changes to the Terms of Service. Users can contact us using the provided contact information for any clarification or comments.
- Scope of Changes:
- While most changes are likely to be minor, Yeeppi reserves the right to make changes that may significantly affect our users' rights and obligations. Wherever possible, we will strive to provide more substantial notice for significant changes.
Yeeppi's commitment is to provide a consistent, high-quality service while adapting to the evolving needs of our users and the environment in which we operate. We encourage our users to review our Terms of Service periodically to stay informed of their rights and obligations.
Governing Law and Jurisdiction
Legal Framework
The Terms of Service of Yeeppi, including any disputes or claims arising out of or in connection with it or its subject matter or formation, are governed by and construed in accordance with the laws of [Jurisdiction's Name], without regard to its conflict of law provisions.
Jurisdiction
- Court Proceedings:
- You agree that the courts located in [Jurisdiction's Name] will have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms of Service or their subject matter or formation (including non-contractual disputes or claims).
- Alternative Dispute Resolution:
- Notwithstanding the foregoing, Yeeppi reserves the right to pursue any legal proceedings in a jurisdiction where a breach of these Terms is believed to have occurred. In addition, Yeeppi may seek injunctive or other equitable relief in any jurisdiction in order to protect its intellectual property rights.
- Compliance with Local Laws:
- Users are responsible for compliance with local laws if and to the extent local laws are applicable. Yeeppi does not warrant that the service or any part of it is legal or available for use in locations outside [Jurisdiction's Name].
- Resolution of Disputes:
- We encourage users to contact us directly in the event of any concerns or issues before initiating any formal legal proceedings. Yeeppi is committed to resolving disputes amicably and efficiently.
Contact Information
Stay Connected with Us
For any inquiries, support requests, or questions regarding our Terms of Service or any of our services, please reach out to us through the following channels:
- Email: For direct communication, please email us at [Your Support Email Address].
- Postal Address: For written correspondence, mail can be sent to [Your Business Address].
- Telephone: For immediate assistance or inquiries, you can call us at [Your Business Phone Number].
- Contact Form: Alternatively, you can use the contact form available on our [Website/App URL] for any queries or feedback.
- Customer Support Hours: Our customer support is available [Specify days of the week and hours] to assist you.
We value your feedback and inquiries and are committed to providing you with a prompt and helpful response. Your engagement and satisfaction with Yeeppi are important to us.
Acknowledgement
User Acceptance of Terms
By accessing or using the Yeeppi platform and its services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. This agreement represents a binding contract between you and Yeeppi, and it affects your legal rights and obligations.
- Review and Consent:
- It is your responsibility to review these Terms of Service periodically. Your continued use of Yeeppi after any changes signifies your acceptance of these changes.
- If you do not agree to any part of these terms, you should discontinue use of Yeeppi and its services immediately.
- Legal Capacity:
- By agreeing to these Terms of Service, you represent and warrant that you are of legal age to form a binding contract with Yeeppi, or if you are not of legal age, you have obtained parental or guardian consent to enter into this agreement.
- Contact for Questions:
- If you have any questions or concerns about these Terms of Service, please contact us using the provided contact information.
Yeeppi appreciates your choice to use our platform for managing employee tasks and activities in care homes and residential homes. We are committed to continually improving our services to meet your needs effectively.